Privacy Policy

1. Introduction

Welcome to 99jljl. We are committed to protecting the privacy and personal data of every Filipino player who uses our platform. This Privacy Policy ("Policy") describes how 99jljl ("99jljl," "we," "us," or "our") collects, processes, stores, and protects personal information in connection with your use of the 99jljl website, mobile platform, and all associated services (collectively, the "Platform").

This Policy applies to all users of the 99jljl Platform, including registered account holders and visitors who browse the Platform without registering. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

99jljl collects the following categories of personal data from users of the Platform:

• Identity Data: Full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account registration date, and account status.
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records, and wallet balances.
• Gaming Data: Game history, wager amounts, win/loss records, session durations, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and referring URLs.
• Usage Data: Pages visited, features used, time spent on the Platform, click patterns, and navigation paths.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges.
• Verification Data: Copies of identity documents, selfies, and proof of address submitted during Know Your Customer (KYC) verification.

3. How We Collect Your Data

99jljl collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs.
• Third-party sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, fraud prevention agencies, and analytics providers, where permitted by applicable law.

4. How We Use Your Personal Data

99jljl uses your personal data for the following purposes:

• To create, manage, and maintain your 99jljl account.
• To verify your identity and age (21+) in compliance with Philippine regulations and PAGCOR guidelines.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and bank transfer.
• To provide, operate, and improve the games and services available on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To comply with applicable legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional communications about bonuses, new games, and special offers, where you have consented to receive such communications.
• To administer responsible gaming tools, including deposit limits, session reminders, and self-exclusion requests.
• To analyze Platform usage and improve user experience for Filipino players.
• To resolve disputes and enforce our Terms & Conditions.

5. Legal Basis for Processing

99jljl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and CTF obligations under Philippine law.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, Platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time by contacting us at [email protected].

6. Sharing Your Personal Data

99jljl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers used to verify your identity and confirm you are 21 years of age or older.
• Fraud prevention and security providers: Service providers that assist us in detecting and preventing fraud, money laundering, and other illegal activities.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers that support the operation of the Platform.
• Regulatory and law enforcement authorities: Government agencies, regulators (including PAGCOR), law enforcement bodies, and courts, where disclosure is required by law or legal process.
• Professional advisers: Lawyers, auditors, and other professional advisers, where necessary for the conduct of our business.

All third-party service providers are required to process your personal data only in accordance with our instructions and applicable data protection laws.

7. Data Retention

99jljl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, we retain account data and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. Identity verification documents are retained for the period required by applicable law.

Where personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention procedures.

8. Data Security

99jljl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Two-factor authentication options for account access.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Platform at your own risk. If you suspect any unauthorized access to your account, please contact us immediately at [email protected].

9. Your Data Rights

Subject to applicable Philippine data protection law, you have the following rights with respect to your personal data held by 99jljl:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to your request within thirty (30) days.

10. Cookies and Tracking Technologies

99jljl uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and user experience.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content based on your interests and gaming activity, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

11. Minors

The 99jljl Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine regulations governing casino-style online gambling. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposited funds. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. Changes to This Policy

99jljl reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of the Platform following the posting of any changes to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 99jljl Data Privacy Officer:

• Email: [email protected]
• Response time: Within 30 days of receipt of your request
• Support: Available 24/7 via live chat on the Platform

We take all privacy inquiries seriously and are committed to resolving any concerns you may have about the use of your personal data on the 99jljl Platform.